School Policy

 

Cancellation & No Show Policy:
Inland Valley Driving School has a strict no show policy. To cancel a lesson, you need to call our office at least 24 hours prior to your scheduled appointment time to give us notice or our office will charge you a $45 cancellation fee. If an instructor shows up to take you on your lesson and you are not there, they will wait 10 minutes then leave and you will be charged $45 for a no show fee. (If you are running late, please call the office at 951-695-3236) You must have your original permit on you for each lesson. We do not accept copies. If an instructor shows up and you do not have your permit, legally  we cannot take you on your lesson and you will be charged a $45 cancellation fee. No smoking or substance abuse will be tolerated during a lesson. If, in the sole opinion of the instructor, the student is “high” during a lesson, ALL lessons will be terminated and no refund will be given.

Course Policy:
Online and In-Class Drivers Education courses must be completed within 6 months of registration unless otherwise agreed to by our school and the student. Behind the Wheel lessons must be completed within 1 year of registration or there will be a $65 per lesson fee charged for any lessons still remaining unless otherwise agreed to by our school and the student. We ask that if you are having trouble completing your course (Drivers Ed or Behind the Wheel) that you contact our office for additional time. 

Refund Policy:
UNDER NO CIRCUMSTANCE WILL CASH OR CREDIT REFUNDS BE GIVEN AFTER REGISTERING WITH OUR SCHOOL ONLINE, OVER THE PHONE, IN OFFICE, or IF YOU HAVE ALREADY STARTED UTILIZING OUR SERVICES. We do not give refunds for students who move or relocate. We no longer allow the transferring of services between students. No completion certificates will be issued until all fees are paid in full.